E-Commerce Account Coordinator (18-Month MAT Leave Contract)

Niagara Falls, ON, Canada

Temporary

Marketing

Mid Level

CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish. From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people. Our success is measured in our customer satisfaction ratings and dedicated following. We have been in business since 1961 and our creations can be found in millions of homes. Together in teams, as a company, as a community, we are committed to Creating What’s Different!

CWD is seeking an E-Commerce Account Coordinator 18-Month Contract to join our exceptionally talented and collaborative team! Reporting to the E-Commerce Manager at our Niagara Falls location, the successful candidate will be responsible for managing traffic and conversion strategies, developing and maintaining key e-commerce accounts, handling account administration, and conducting reporting and analysis.

If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you!

What We Offer:

Team events
50% off on CWD brands

Key Responsibilities:

Account Administration

Maintain and update product listings on marketplace portals
Investigate and resolve discrepancies between internal ERP systems and external marketplace portals
Manage case resolution for e-commerce accounts
Ensure smooth integration between internal and external systems
Implement strategic revisions to improve account performance
Provide insights and recommendations for enhancing business performance

Traffic and Conversion Strategies

Schedule and execute promotions to drive traffic and sales
Collaborate with agency to manage pay-per-click advertising across sales channels
Set up and launch new products on e-commerce marketplaces

Account Development

Develop and grow business relationships with e-commerce marketplace partners
Achieve monthly, quarterly, and annual sales targets
Create and implement yearly sales and marketing plans
Collaborate with account managers to explore business growth opportunities

Reporting and Analysis

Prepare reports on sales and expenditures
Analyze sales performance versus forecasts
Evaluate promotional activities and develop actionable plans

Other

Collaborate with the E-Commerce Manager to develop and maintain Standard Operating Procedures
Effectively complete other duties as assigned

Qualifications:

College diploma or university degree in marketing or a related field
Minimum of 2 plus years in an e-commerce sales or marketing role
Proficiency in Excel (intermediate level preferred) and experience with marketplace seller portals, including troubleshooting and managing product listings
Strong data entry and analysis skills, with digital advertising experience
Technical Requirements: Familiarity with tools and systems such as Outlook, Smartsheet, ERP, PIM, marketplace seller portals, and Criteo ad platform
Proficiency in MS Office suite
Ability to work in a fast-paced environment
Aptitude for problem-solving

This is a full-time 18-Month fixed-term position working 40 hours a week on-site. Our hours of operation are 8:15am to 5:00pm Monday to Friday.

If the above interests you, then apply to join our fast paced, creative, and energetic team!

CWD is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment. We are committed to providing accommodations for people with disabilities throughout the recruitment process, and upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Applicants must make their accommodation needs known upon requests for interviews.

#CWDHP

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