Corporate Assistant
Niagara Falls, ON, Canada
Full Time
Customer Experience
Mid Level
CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish. From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people. Our success is measured in our customer satisfaction ratings and dedicated following. We have been in business since 1961 and our creations can be found in millions of homes. Together in teams, as a company, as a community, we are committed to Creating What’s Different!
CWD is looking for a Corporate Assistant to join our exceptionally talented and collaborative team! This posting reflects an existing vacancy within our Niagara Falls location. Reporting to the Director of Customer & Team Member Experience, the successful candidate will be responsible for providing executive-level administrative and operational support while contributing to process improvement and cross-functional initiatives across the organization.
If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you!
This is a full-time permanent role working 40 hours a week on-site. Our hours of operation are 8:15am to 5:00pm Monday to Friday.Key Responsibilities:
Process Support & Improvement
- Assist in documenting, standardizing, and maintaining internal processes and standard operating procedures (SOPs).
- Identify process inefficiencies and recommend practical improvements.
- Support cross-functional initiatives by coordinating tasks, timelines, and follow-ups.
- Maintain a process update tracker to monitor improvements and implementation progress.
- Ensure proper documentation and version control of corporate policies and procedures.
- Assist with change management communications and track rollout progress.
- Provide administrative support to the Director and CEO.
- Coordinate meetings, prepare agendas, capture action items, and track deliverables.
- Assist in managing calendars, schedules, and key deadlines to support ongoing initiatives.
- Support internal communications and corporate announcements.
- Assist with data compilation, reporting, and presentation preparation.
- Conduct online research to support project planning, process improvement initiatives, and business decisions.
- Conduct research on potential vendors and support the evaluation process.
- Communicate with vendors as required to gather information and follow up on inquiries.
- Create purchase orders and coordinate vendor payments.
- Schedule and coordinate vendor meetings, demonstrations, and follow-ups.
- Assist other departments on occasion with administrative or operational tasks to ensure seamless collaboration and workflow across the organization.
- Coordinate and distribute surveys, compile responses, and assist with analysis to support team and company initiatives.
- Undertake other duties as needed to support the company’s goals and priorities.
- Bachelors Degree or College Diploma in Business Administration or a related field
- 3–5 years of experience in corporate administration, operations, vendor coordination, or project support.
- Strong organizational and time-management skills with the ability to prioritize effectively.
- Experience working with project management tools is considered an asset.
- Ability to manage multiple priorities and follow through independently.
- Strong written and verbal communication skills.
- High attention to detail and ability to handle confidential information with discretion.
- Comfortable interacting professionally with external vendors and internal stakeholders.
What We Offer
Our expected compensation range for this role is $55,000 to $65,000 annually. The salary you may receive will be determined based on the skills, experience, and qualifications you bring to the position, as well as how they align with the responsibilities and scope of the Corporate Assistant role. CWD evaluates compensation using a consistent and equitable framework to ensure fair and transparent pay practices across the organization.
Other benefits include:
- Full comprehensive benefits (dental, medical and eye) 80/20 split-single coverage
- Annual professional development fund
- RRSP Match
- Fitness incentives
- Team events
- 50% off on CWD brands
- Relocation expense
CWD is an equal opportunity employer and is dedicated to creating a diverse and inclusive work environment. We are committed to providing accommodations for people with disabilities throughout the recruitment process, and upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Applicants must make their accommodation needs known upon requests for interviews.
We may use artificial intelligence (AI) tools to support certain parts of the hiring process, such as reviewing applications, analyzing resumes, evaluating responses, or assisting with interview scheduling. These tools are designed to help our recruitment team and do not replace human judgment. All hiring decisions are ultimately made by our team. If you would like more information about how your personal data is processed during this process, please contact us.
CWD only extends employment offers after candidates have had the opportunity to speak directly with both the hiring manager and a member of our HR team. These discussions may take place in person or via video conference. CWD does not issue offers or request personal information through text or other informal channels. If you receive such a request, please disregard it. This policy is in place to ensure a secure and professional hiring process for all candidates.
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